The International Arab Journal of Information Technology (IAJIT)


The Jordanian Universities Experience in Integrating Online Learning and its Quality

University educational institutions in Jordan, in general, have quickly dealt with emergency situations facing education, such as the Corona pandemic, in which they needed to move from traditional learning to online learning (in its fully and blended forms) during the previous period. This led the public and private educational institutions in Jordan to implement the executive action plan that was prepared by the Ministry of Higher Education and Scientific Research (MoHESR) for integrating online learning into the higher education system and reflect it on their programs in order to keep pace with developments at the local, regional and international levels. This study includes a specification of the components relevant to online learning management system, and aims to determine the percentages of achievement at the level of fully online learning and blended learning for all components of the online learning management system in public and private Jordanian universities and also determine the percentages of achievement for each one of these components at the university level, and the most important actions that should be taken by universities to achieve them. The study also aims to benefit the integration of online learning within the Jordanian higher education system in an effective manner that achieves high levels of educational quality for online learning in its both forms and ensure the desired shift in the performance of Jordanian higher education institutions and the quality of its output, keeping pace with global developments in this field. The study concludes with a set of results that will benefit decision-makers in the Accreditation and Quality Assurance Commission for Higher Education Institutions (AQACHEI), MoHESR, and Jordanian higher education institutions.

[1] Anthony B., Kamaludin A., Romli A., Farihan A., Phon D., Abdullah A., and Ming G., “Blended Learning Adoption and Implementation in Higher Education: A Theoretical and Systematic Review,” Technology, Knowledge and Learning, pp. 1-48, 2020.

[2] Assaraira T., Al-Anber Z., Bani-Mohammad S., Albashaireh Z., Aldheisat K., Alreqeb Z., Saafneh 3.33 2.67 3.533.133.60 2.932.932.873.40 2.53 3.473.47 2.40 3.13 2.53 3.60 2.80 4.003.73 2.932.47 1.67 0.000.501.001.502.002.503.003.504.004.50 Achievement Percentages Rate for all Components of the Online Learning Management System at University Level 564 The International Arab Journal of Information Technology, Vol. 19, No. 3A, Special Issue 2022 O., and Alhindawi N., “A Study on the Implementation of Integrating Online Learning (Fully and Blended Forms) and its Quality Assurance in Jordanian Universities,” in Proceeding of the 22nd International Arab Conference on Information Technology, pp. 1-10, 2021.

[3] Bishop-Monroe R., “Reflections, Challenges, and Strategies for Online Academic Instruction: A Faculty Perspective on the Rapid Transition from Face-to-face to Online Instruction during the COVID-19 Crisis,” Online Journal of Distance Learning Administration, vol. 23, no. 4, 2020.

[4] Blayone T., Oostveen R., and Barber W., “Developing Learning Communities in Fully Online Spaces: Positioning the Fully Online Learning Community Model,” in Proceeding of the Higher Education in Transformation, Oshawa, 2016.

[5] Coomey M. and Stephenson J., Teaching and learning online, kogan page, 2001.

[6] Dziuban C., Graham C., Moskal P., Norberg A., and Sicilia N., “Blended Learning: the New Normal and Emerging Technologies,” International Journal of Educational Technology in Higher Education, vol. 15, no. 3, 2018.

[7] Ifenthaler D., Encyclopedia of the Sciences of Learning, Springer, 2012.

[8] Lee J-W., “Online support service quality, online learning acceptance, and student satisfaction”, The Internet of Higher Education, vol. 13, no. 4, pp. 277-283, 2010.

[9] Majdoubeh A., Al-Saree T., Abu-Salameh W., Al- Anber Z., AL Zamil M., AL-Smadi M., Abu- Ageel N., Alhindawi N., “The Action Plan for Integrating Online Learning (in its Fully and Blended Forms) Into the Higher Education System From 2021 Until 2023,” Ministry of Higher Education and Scientific Research (MoHESR) publications (in Arabic), 2021

[10] Owston R., York D., and Malhotra T., “Blended Learning in Large Enrolment Courses: Student Perceptions Across Four Diferent Instructional Models,” Australasian Journal of Educational Technology, vol. 35, no. 5, pp. 29-45, 2019.

[11] Shields P., Rangarajan N., A Playbook for research methods: integrating conceptual frameworks and project management, New Forums Press, 2013.

[12] Shivangi D., “Online Learning: A Panacea in the Time of COVID-19 Crisis,” Journal of Educational Technology Systems, vol. 49, no. 1, pp. 5-22, 2020. Thafer Assaraira is currently the President of Accreditation and Quality Assurance Commission for Higher Education Institutions (AQACHEI). He was born in 1970, Jordan, and received his Ph.D. in American Literature in 1998 from Ohio University, USA. Prof. Assaraira, previously was the President of Mu'tah University (2016-2020), Vice President of Mu'tah University for International and Quality Affairs (2013-2016) and Dean of the Faculty of Arts (2011-2013). He taught at Mu'tah University, Qatar University, Arab Open University, and Ohio University, among other universities. Adding, he has more than 30 research papers and books published in the fields of English, American, and comparative literature. Furthermore, he has experience in the quality and accreditation of higher education institutions as well as in regional and Arab ranking through his constructive contributions in the development of local and regional standards and indicators of accreditation and quality and memberships of more than one local, regional, and international institution specialized in quality and accreditation. One of Assaraira's key achievements is his participation in several European projects related to quality assurance and accreditation, designing some joint programs, fostering innovation and creativity, and developing the National Qualifications Framework. Nouh Alhindawi is an Associate Professor in the Field of Software Engineering and Computer Science. Now, acting as the Director of Information Technology and Electronic Transformation Directorate, Ministry of Higher Education and Scientific Research (MoHESR) since 2018. A key aspect of his role is leading the National Open Education Resource Center in Jordan which established recently to act as an umbrella for education resources in Jordan. He is a member of a number of national and international committees specialized in e- learning and education development in Jordan. Worked previously as Director for Computer Center, Jadara University -2015 – 2018, faculty member, and as University advisor for Jadara University to Digital Transformation Policies. He Obtained His PhD in Computer Science / Software Engineering from Kent State University, USA, in 2013. He Obtained his Master Degree from Al-Balqa Applied University, Jordan, in 2006 and the BS Degree from Yarmouk University, Jordan, in 2004. His research interests are in Software Engineering, Data Mining, Machine Learning, Information Retrieval, and Online Education Development and Enhancement. The Jordanian Universities Experience in Integrating Online Learning and its Quality Assurance 565 Saad Bani-Mohammad is currently the President’s Assistant of Accreditation and Quality Assurance Commission for Higher Education Institutions (AQACHEI). He received the BSc degree in computer science from Yarmouk University, Jordan in 1994, the MSc degree in computer science from Al al-Bayt university, Jordan in 2002, and the PhD degree in computer science from University of Glasgow, U.K., in 2008. Prof. Bani- Mohammad previously was the Dean of Prince Hussein Bin Abdullah College for Information Technology at Al al-Bayt University (2014-2/9/2020), Vice Dean of Prince Hussein Bin Abdullah College for Information Technology at Al al-Bayt University (2013-2014), Dean’s Assistant of Prince Hussein Bin Abdullah College for Information Technology at Al al-Bayt University (2009-2010), Head of Computer Science Department at Al al-Bayt University (2008-2013) and a lecturer in the Department of Computer Science at Al al-Bayt University in Jordan (2002-2005). Prof. Bani- Mohammad has played a major/leading role on behalf of Al al-Bayt University in a number of major projects, such as Partnership for Digital Learning and Increased Access (PADILEIA), CHAMS Project, Enhancing Capacity Building, Saudi Grant Project and Peace-by- HPC (INCO-DC Project 950895). He is a member of IEEE Computer Society. His research interests include processor allocation and job scheduling in multicomputers. Prof. Bani-Mohammad has over 35 scientific papers and projects either presented or published. Most of his research is supported by Al al- Bayt University, Jordan and University of Glasgow, U.K. His findings were published (over 35 publications) in world leading journals and also in prestigious and top quality international conference proceedings. Zaid Al-Anber is the vice president of Accreditation and Quality Assurance Commission for Higher Education Institutions, AQACHEI, since 2021. Prior to that, since 2016, Prof. Al-Anber was the assistant president. AQACHEI. Al-Anber is responsible for all accreditation, quality assurance, ranking, Jordan national qualification framework and competency exam, including AQACHEI strategic planning. Before his engagement to AQACHEI, since 2003, Professor Al-Anber has also served as a professor in Chemical Engineering Department at AlBalqa Applied University, BAU. In 2007, Prof Al-Anber was a chairman of Chemical Engineering Department, BAU and then he was the Vice Dean of Polytechnic Engineering Collage, BAU, from 2007 to 2013. In 2013, Al-Anber was the Dean of Polytechnic Engineering Collage, BAU. In addition to his leadership in academia and quality assurance, Al-Anber has also served as an adviser for several higher education and vocational education issues. Professor Al-Anber has also a membership in many Board of higher education institutions Trustees. Prof. Al-Anber has published more than 60 papers in peer reviewed top international journals and proceedings of national, regional, and international scientific conference. His h-index is 16. He is also a peer reviewer of numerous international journals. Zeid Albashaireh is the President’s Assistant of Accreditation and Quality Assurance Commission for Higher Education Institutions (AQACHEI), Ex Dean of Faculty of Educational Sciences, Tafila Technical University. ex Students Affairs’ Dean assistant, Mutah University. Chairman of curriculum and instruction dept. Mutah university. Visiting Prof. at Qatar university. Technical manager at CheanReation Project (Inquiry based science teaching) supported by Eu. Long experience at teaching, supervising and thesis discussion of postgraduate students. Professor of science and environmental education, Mutah University- Jordan. Prof. Zeid Albashaireh research interest concentrate on modern science education teaching strategies especially those based on constructivism, Science curriculum development, design and Evaluation. The inclusion of environmental education at science curriculum. University teaching styles and students assessment approaches. Engaging students at the teaching and learning process. Higher education institutions accreditation and quality assurance standards and measurement. Have more than 40 research papers published in peer reviewed journals and proceedings of national, regional, and international conferences. Prof. Albashaireh Member of many councils related to Higher Education, editorial board of educational Journals. Peer reviewer at several journals in and outside Jordan. Also, member of Many academic and social societies such as Jordan Society for Scientific Research, Jordan Society for Educational Sciences and ex. President of Busiera Development Corporation.