The International Arab Journal of Information Technology (IAJIT)


LiSER: A Software Experience Management Tool to Support Organisational Learning in Software Development Organisations


The efficient management of experience knowledge is vital in today’s knowledge-based economy. This paper is concerned with developing a software experience management tool as an organisational memory subsystem. The tool aims to support Knowledge Management (KM) and Organisational Learning (OL) activities in a typical software organisation. It is specifically targeted to capture the pearls of tacit knowledge in the form of Knowledge Asset (K-Asset), which only surface as the outcome of collaborative analysis and refinement of the captured knowledge. The prototype tool is based on the framework for collaborative organisational learning we developed in previous research.


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[16] Vescoukis V., “A Data Model for Software Design Decisions Representation and Management,” in proceedings of the 5th Hellenic Conference on Informatics, Athens, 1995. Abdulmajid Mohamed is currently a PhD student at the Faculty of Computer Science and Information Technology, University of Malaya. He obtained his MSc degree in office automation and information systems from Leeds University in 1993. He worked as a lecturer in the Department of Computer Science, Sebha University, Libya in the period from 1994 to 1999. His current research interests include knowledge management, organisational memory systems, and ontology-based modelling. Sai Peck Lee is currently an associate professor at the Faculty of Computer Science and Information Technology, University of Malaya. She obtained her MSc of computer science from University of Malaya in August 1990, her Diplôme d’Études Approfondies (DEA) in computer science from Université Pierre et Marie Curie (Paris VI) in July 1991 and her PhD degree in computer science from Université Panthéon-Sorbonne (Paris I) in July 1994. Her current research interests include software engineering, object-oriented methodology, software reuse and application framework, knowledge management, information systems and database engineering, object-oriented analysis and design for e- commerce applications and auction protocols. She has published an academic book and more than 70 papers in various local and international conferences and journals. She is a member of IEEE Computer Society, a founding member of Informing Science Institute, a member of the editorial board of a research bulletin, and she had served as the executive editor of a journal for 2 years, as well as an active member in the review committees and programme committees of several local and international conferences. Siti Salwa Salim is currently an associate professor at the Faculty of Computer Science and Information Technology, University of Malaya. She obtained her PhD in computer science from the University of Manchester in 1998. Her current research interests include computer supported collaborative work/ learning, human computer interaction, web-agents, software requirements engineering, and usability engineering.